Employment office improves online, telephone resources for benefits


FRANKFORT, Ky.  (KT) -  After closing several unemployment offices across the state, the Office of Employment and Training has enhanced online and telephone resources available to Kentuckians who are applying for and receiving unemployment benefits.


This comes after the announcement In January that the number of Kentucky Career Centers would be reduced from 51 to 12 hubs and eight satellite offices of the hubs, which would save the state millions of dollars.

The upgrade to the website means those claiming benefits can upload the required forms online and they now have additional experts in unemployment insurance for those who use the telephone service, by calling (502) 565-2900.

“The increased capacity on the help line will enable those who have been displaced from their job to spend more time focusing on re-employment,” said John Pallasch, executive director for the Office of Employment and Training. “After filing their claim over the phone or online, residents can also access the Kentucky Career Center’s services online or in person to find job postings, create resumes and find training and education opportunities.”

Staff members at Kentucky Career Center offices will now focus their efforts on re-employment services. However, if a person seeking benefits does not have access to a telephone or the internet, they may use the phones and computer terminals at the KCC offices.

In addition, Kentuckians, both employed and unemployed, may use the Career Center’s re-employment services for resume creation, job searches, education and training opportunities and more.

For more information, visit kcc.ky.gov.


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