Warranty business creating 104 jobs for Louisville


FRANKFORT, Ky. (KT) – OnPoint Warranty Solutions, a Louisville-based provider of warranty services for manufacturers, retailers, service providers, home builders, insurers and consumers, is planning to create an additional 104 full-time jobs.

OnPoint plans to invest in new equipment at its existing operation on Corporate Campus Drive, and will add 104 positions at the facility’s call center, as OnPoint launches a new nationwide program in support of retailers and manufacturers.

“OnPoint Warranty Solutions provides services in support of a broad range of industries, and the company’s growing presence in Louisville deepens its ties in the commonwealth,” said Gov. Andy Beshear.  “I want to thank OnPoint for this commitment to its existing and future employees in the Louisville area, and I hope to see the company continue to grow in our state well into the future.”

Work on the project is expected to begin later this year and be completed by 2022. OnPoint currently employs 16 people in Louisville, with other remote staff located across the U.S. and overseas.

“Our executive staff has deep roots in Louisville, as does our industry, which fondly refers to Louisville as the ‘warranty capital of the world,’” said OnPoint Warranty CEO Chris Smith. “Therefore, we decided to open for business here in Louisville.  We are determined to build our team here in the city.  The pool of talented residents in Louisville, both from an executive level, as well as from a technology and customer service perspective, is extensive.  Industry innovators are here in Louisville.  Technology innovators are right in the city core.  We endeavor to grow OnPoint Warranty Solutions here in our hometown.”

Established in Louisville in 2018, OnPoint provides warranty underwriting and administration, extended appliance and electronics warranty administration, home warranty administration and HVAC service plans, and a newly launched screen protection program for manufacturers, retailers, service providers and other entities in the consumer market. 

To encourage the investment and job growth in the community, the Kentucky Economic Development Finance Authority gave preliminary approval of a 10-year incentive agreement with the company under the Kentucky Business Investment program, which can provide up to $900,000 in tax incentives based on the company’s investment of $900,000 and annual targets of:

--Creating and keeping 104 Kentucky-resident, full-time jobs across 10 years.

--Paying an average hourly wage of $18.55 including benefits across those jobs.


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